HayAICall for Business
Automate the Japanese phone calls your team handles every day.
Turn recurring calls into templates. Define what the AI may do and say. Keep a human in the loop where it matters. Get every outcome back as structured data.
Organizations, teams and roles · Approval queue · Webhooks today, more integrations on the roadmap
Built for operations
Everything a team needs to put AI on the phone responsibly.
Call templates
Purpose, instructions, the inputs to collect, what the AI may share and what to return — defined once, run hundreds of times.
AI policies
Allowed actions, restricted actions, confirmation requirements and sensitive information, applied to every call.
Human approval
Require approval before a call is placed, and let the AI pause mid-call to ask an operator instead of guessing.
Structured results
Define custom result fields per template. Every call returns data your systems can use, plus summary and transcript.
Teams and roles
Owner, Admin, Manager, Operator, Employee and Viewer — each sees and does exactly what their role allows.
Audit log and retention
Who created, approved and changed what — and how long recordings and transcripts are kept.
Analytics
Volume, completion rate, review rate, failure reasons and duration by template and team.
Integrations
Signed webhooks today. Slack, Microsoft Teams, calendars, CRM, HR and ticketing systems are on the roadmap.
Multilingual teams
Requests and results in English, Vietnamese or Japanese. The call itself is always natural Japanese.
Policies
You decide what the AI may do. It never improvises the rest.
The AI clearly separates what it was told, what it learns on the call, and what it isn't allowed to disclose. When a question falls outside the policy, it escalates instead of guessing.
Allowed
- Confirm, book or reschedule appointments
- Ask opening hours and required documents
Restricted — escalate to a human
- Discuss medical diagnoses
- Make financial commitments or agree to contracts
Never
- Invent or guess missing information
- Disclose residence card or bank details
- Deny being an AI when asked
Answered by Yuki (Operator) in 14 s · call resumed
Human in the loop
Uncertain? The AI asks a person — then continues the call.
The caller is asked to hold politely. Your operator sees the question in the approval queue, answers in any language, and the AI carries on in Japanese. No answer in time? It promises to follow up rather than guess.
Structured results
Calls become data your systems can use.
Each template defines its own result fields. HayAICall extracts them from the conversation, flags anything that needs review, and sends the result to your webhook.
POST https://your-system.example/hooks/hayaicall X-HayAICall-Signature: sha256=… { "event": "call.completed", "data": { "template": "Employee clinic booking", "outcome": "completed", "needs_review": false, "custom_fields": { "appointment_date": "2026-10-15", "appointment_time": "10:30", "required_documents": ["Health insurance card"] } } }
Roles
Access that matches how your organization works.
Owner
Billing, organization settings, members, policies and integrations.
Admin
Members, templates, policies, integrations and all calls.
Manager
Team calls, approvals and reports.
Operator
Start calls from templates, monitor them and answer the AI.
Employee
Request calls for themselves — approved by their team.
Viewer
Read-only access to call history and reports.
Bring your team's Japanese calls into one place.
Create an organization in minutes. It starts with a default policy and example templates you can adapt.